FAQs

Contenu réductible

Why Morfuns?

We produce high-quality E-Bikes for serious riders, direct to your door, and provide unrivalled customer support.

What is the shipping time?

We now have US, EU and UK warehouses , The delivery is 1-7 days.

For pre-order products, please refer to the product page.

Please contact info@morfuns for more information.

Is the EOLE S suitable for my height?

The EOLE S is suitable for people from 155cm to195cm (5.1’- 6.4‘).

What's the 14 day trial?

Morfuns provides a 14 days return guarantee. You can return the bike in its original packaging. A return fee will be charged. Learn more

What's the top speed?

The top speed for the EOLE S is 25km/h (16mph). At this speed the motor will cut out, but you can still pedal to achieve higher speeds.

How does it cope on hills?

The maximum gradient the bike will cope with is about 15-20% in pedal-assist mode.

What's the weight?

15kg or 33lbs including the battery

Can I have a test ride?

We are arranging test rides in UK, Lodon, you can reserve one through info@morfuns.com.

What about repairs and warranty?

Morfuns provides 2-year warranty. We will send the parts you need in 10 days and supply fitting instructions but will also cover any costs incurred by the owner to have the bike fixed locally