So I participated in their crowdfunding campaign. First problem : lots of delays for delivery (more than a year). (but that's always a risk with crowdfunding..)
OK.
When i finally received the bike (Eole S), after a few rides, i noticed something really problematic : the seatpost was sliding down !
At first, it was just slowly sliding down along the ride, and I had to readjust it every 20-30 min of riding it...

Until one day, while i was riding in a busy street of Paris, with lots of cars around me, the seatpost just collapsed all the way down !!!
Luckily for me, i was approaching a trafic light and already slowing down when it happened so I didn't hit any cars or anything, but i got freaking scared. So dangerous. And i got lucky this time...

Since then, i'm too afraid to ride it in the streets.

Worst thing is : i'm not the only one who complained about it, morfuns is aware of it. They said they were gonna replace the seatpost. Over a year ago.
Since then, they ignored every email i sent, and no replacement of course.

Conclusion : if you're looking for a bike that's safe to ride, go somewhere else.

I am an owner of this bike for about 1,5 years, and I would like to strongly discourage anyone from buying one.

The first one that was sent to me completely broke, the motor would just thrust the bike forward without any pedaling or pushing the button for acceleration. I have to say, they did send me a new one, which was a bit heavier, because this one was actually completed. For example, there was a tube guiding the cables in the frame, which there wasn't in the first one.

Within a month, the saddle (on the second bike I got) just simple BROKE. I was lucky that I was standing still and not riding the bike, otherwise I might not have been able to write this comment. Then one of the brakes just broke, one of the pedals broke off (I am not overweight btw), the computer to set the level of assist stopped functioning and lastly, a piece of the frame broke where the seatpost goes in. For the record, this last thing is kind of a big deal. My local bike repair shop advised me not to ride the bike again.

All of the first malfunctions were resolved (albeit after LONG periods of time). I got a replacement bike after about 5 months, they sent replacement brakes and a replacement computer, but that's about it. Now, since September I have been trying to contact them and they just simply ignore me. I think I have sent about 20 emails since September with 0 replies. I have been borderline friendly in emails, because I really wanted my problems to be sorted out. Even so, they just ignore me (or so it would appear)

So this is the reason why I would strongly discourage you from purchasing one of their bikes. I have more then 1,5 years of experience riding it (when I had a functioning bike) and moreover I have experience with their after sales department. I am used to European standards in this regards, so maybe I'm a bit biased. But not replying to emails for over 4 months should be a deep red flag for any country I would say. Riding the bike is fine, but you should know that if you will want to carry it around to board a train (I do this on a daily basis), you need some clothes that can get grease stains on them. Also, when the battery is at around 30%, it will stop. You can always go for the bottle battery (which I did), but this will make the bike a lot heavier and it is quite a hassle to change the battery from the seatpost to the bottle. One last thing, when I rode the bike, it made a lot of noise creaking and cracking. As if it would break down a some point. Again, I am not overweight (I weigh 85kgs and the bike should hold 100kgs)

Take your money elsewhere and buy a good and functioning product is my advice. I deeply regret buying this bike and I hope I have dissuaded at least some people to make the same mistake.

This is a great folding ebike. It is very lightweight for an ebike. I love the hydraulic brakes. There are 5 levels of assist which work well for a variety of ride situations. It is a comfortable ride and handles curves and hills with ease. The torque sensors are great and allow for a smoother ride. The battery is adequate for the type of riding that I do; 70% under my own power. It is easy to fold the bike and it stays together with a magnet. I wish they would set the speed for US standards and not european standards (15.5 mph max speed). It would have been helpful to have a US contact phone number for problems that arise. My front brake wasn't functional when I first got the bike a few weeks ago. I emailed the company and it took a while for them to respond with a solution. While I was waiting for an email response, I bought a kit to bleed the brake which solved the problem. The company did reimburse me for the cost of the kit. If I had a US number to call and talk to someone, it would have avoided a lot of frustration on my part. After spending this amount of money, I would expect better support. Otherwise, I am happy with the purchase.

I was impressed with the weight and range of this bike. It's easy to throw in my van for transport. I was able to go 35 miles on level ground with level 2 power assist. The bottle battery will allow me to go 70 miles. What a unique way to have your extra battery attached to the frame. The torque sensor is awesome. You can really feel it kick in. I was able to go up steep hills by down shifting. I was able to maintain 14 mph on level ground with minimum effort. If you're used to a more powerful motor, it will seem a little under powered at first. The torque sensor helps a lot, though. I had a couple questions and the company answered them in a timely manner. Overall,. a great little bike for the lowest price I found for a carbon fiber ebike.

I first just want to say that I love this bike. I've had my bike for three weeks now (3-22). I received my order 3 1/2 days after I ordered it as it ships from a southern California location and I live in the same area. I like the light weight weight and that it fits the the trunk of my mid size sedan. The 250W motor has enough power to get up 15 to 20 degree hills if you pedal and downshift. The range is another thing that surprised me. My first long ride was 15.3 miles and I had 65% battery left second ride was 10.5 miles and had 75% battery left. I am really liking the Torque sensor as it feels really natural. Juice brakes are great as is the upright riding position. Highly recommended